Sales Executive Business Stream

Job Description Sales Executive Business Stream

As a Sales Executive within the Business Stream, you are responsible for maintaining and strengthening relationships with existing business clients. You play a crucial role in understanding the needs of our customers, identifying opportunities to increase their satisfaction, and preventing customer churn.

In this role, you work closely with the sales and account management team within the Trainers & Staff department, acting as a bridge between customer insights and the commercial objectives of the Nederlands Elftal. You proactively maintain contact with clients, analyze their usage and experience with our services, and propose tailored solutions to ensure their loyalty.

Your daily tasks involve conducting targeted conversations with clients to map out their current and future needs, developing retention strategies, and following up on retention campaigns. Additionally, you monitor market developments and competitors to ensure our offers remain attractive to existing customers.

• Managing and expanding client relationships within the Business Stream

• Analyzing customer data to identify retention opportunities

• Developing and implementing retention programs

• Collaborating with sales, marketing, and other relevant teams

• Reporting on retention performance and customer satisfaction